FAQs

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General

Rucking is the activity of walking or hiking with a weighted backpack, known as a rucking backpack. While it originated from military training—where soldiers march with heavy gear—rucking has evolved into a versatile fitness practice that anyone can enjoy, regardless of age or fitness level.

Learn more in our What is Rucking? page!

Company

Our products are only available to purchase online through this website and Ricardo. Sale of Nobleberg products is not authorised anywhere else.

Orders

You will receive a tracking code via email once your products have been dispatched.

Payments

You can pay using most credit cards, as well as with Apple Pay and Google Pay.

Bank transfers within Switzerland are also supported.

We are reviewing adding some of these payment methods in the future.

Shipping & Delivery

For the moment we only officially support shipping within Switzerland, but we occasionally make exceptions and ship to countries in the EU.

If you live in an EU country reach out to contact@nobleberg.com with a full list of the products you would like to order plus your full address, and we can evaluate if an exception can apply.

Shipping to other European countries will be officially supported in the future.

Shipping is free for all orders above CHF 150.

For orders under CHF 150, shipping will be automatically calculated at checkout based on the items in your cart.

  • Standard – Delivered in 4-5 business days (Mon.-Fri.)
  • Fast – Delivered in 2-4 business days (Mon.-Fri.)
  • Lightning Fast – Delivered in 1-2 business days (Mon.-Sat.)

Delivery dates are estimates, and based on the day the products get shipped. Shipment and delivery is handled by the Swiss Post.

Returns & Warranty

You can find our return policy in the following page:
Return Policy

Send us an email to contact@nobleberg.com with your original receipt and pictures of the damage. We will let you know the next steps.